Bitcoin Ore – Terms and Conditions

Last Updated: July, 2025

1. Acceptance of Terms

Welcome to Bitcoin Ore. These Terms and Conditions (“Terms”) govern your access to and use of the Bitcoin Ore website and services (collectively, the “Service”). The Service is operated by a limited liability company organized under the laws of New Mexico, USA (referred to as “Bitcoin Ore,” “Company,” “we,” “us,” or “our”). By accessing or using Bitcoin Ore, you (“User” or “you”) acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, do not use the Service.

By using the Service, you also agree to any additional policies, guidelines, or rules that we may post (such as our Privacy Policy, described below). These Terms constitute a binding legal agreement between you and the Company. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Eligibility

• Legal Age: You must be at least 18 years old (or the age of majority in your jurisdiction, if higher – for example, 19 or 21 in certain regions) to use Bitcoin Ore. The Service is not intended for and may not be used by minors. If you are under 18 (or the applicable age of majority in your location), you are strictly prohibited from accessing or using Bitcoin Ore. We reserve the right to request proof of age at any time to verify compliance.
• Capacity and Compliance: By using the Service, you represent and warrant that you have the legal capacity to enter into this agreement. You also promise that your use of Bitcoin Ore will comply with all applicable laws and regulations. You are not permitted to use the Service if: (a) you are on any trade or economic sanctions lists (such as the U.S. Treasury Department’s list of Specially Designated Nationals) or otherwise designated a prohibited party under applicable law; (b) you are in a country or region embargoed or prohibited under U.S. law, EU law, or other applicable regulations from engaging in cryptocurrency transactions; or (c) you are barred from receiving or using cryptocurrency services under any law applicable to you.
• Personal Use Only: The Service is provided for your personal, lawful use only. You may not use Bitcoin Ore on behalf of another person (except as allowed by law with proper authority), and you may not transfer your rights or obligations under these Terms to any other party without our written consent.

3. Description of Services

Bitcoin Ore provides an online platform that allows users to initiate the purchase of Bitcoin (and potentially other cryptocurrencies) through a third-party fiat-to-crypto on-ramp service called Transak (or similar providers) integrated into our website. Important: Bitcoin Ore itself is not a cryptocurrency exchange, broker, financial institution, money transmitter, or payment processor. We do not directly process any fiat currency or cryptocurrency transactions on our own behalf. Instead, all actual payment processing, identity verification (KYC/AML checks), cryptocurrency delivery, and custody are handled by third-party partners (such as Transak and its affiliated payment processors or liquidity providers).

Key characteristics of our Service include:

• Affiliate Platform: Bitcoin Ore operates as an affiliate/referral platform. We facilitate your access to third-party crypto purchase services by embedding or linking to their interface. Our revenue may be earned through affiliate commissions or a markup included in the price offered by the third-party provider. (Any such markup or commission is typically included in the quoted price you pay; Bitcoin Ore does not add any additional fees on top of what is disclosed by the provider.) You acknowledge and agree that Bitcoin Ore may receive compensation from third-party providers as a result of your transactions, and that this is how we fund our Service.
• Third-Party Control: When you initiate a cryptocurrency purchase through Bitcoin Ore, you will either be redirected to, or interact with, a widget/interface provided by Transak (or a similar provider). All aspects of the transaction after you click “buy” (including payment authorizations, exchange rates, transaction execution, and delivery of crypto to your wallet) are controlled by Transak or its partners – not by Bitcoin Ore. We do not at any point take possession of your funds (fiat or crypto), nor do we execute trades or transmit funds on your behalf. Bitcoin Ore never receives, holds, or custodies any cryptocurrency or fiat currency for users.
• No User Accounts on Bitcoin Ore: We do not require you to create a separate account with Bitcoin Ore to use the Service. However, to complete a purchase, you will be required to provide personal information and payment details to Transak (as detailed in Section 4 below) and abide by their requirements. Bitcoin Ore simply provides the interface to initiate that process.
• No Ongoing Services: Our Service is transactional in nature – we help connect you to a provider for a one-time purchase. Bitcoin Ore does not provide ongoing wallet services, portfolio management, or any investment advice. Once your purchase is completed via the third-party service, our involvement ends aside from any customer support inquiries you may direct to us (see Section 14 on Contact Information).

4. Third-Party Services (Transak On-Ramp)

Because Bitcoin Ore relies on third-party service providers (primarily Transak) to facilitate the buying of Bitcoin, your use of those services through our site is subject to the third party’s own terms and policies. This section clarifies the division of responsibilities and liabilities between Bitcoin Ore and the third-party providers:

• Transak’s Terms Apply: By using the Transak on-ramp (or any third-party on-ramp service) via our website, you are entering into a separate legal agreement with that provider. Transak’s own Terms of Service and Privacy Policy will govern the fiat-to-crypto transaction, including your use of their widget, your creation of any required account with them, the payment process, exchange rates, fees, delivery of crypto, and handling of your personal data. We strongly encourage you to review Transak’s Terms of Service and Privacy Policy, as you must agree to them to use the on-ramp service. If you do not agree with Transak’s terms, do not proceed with a transaction on our site.
• No Control Over Transactions: Bitcoin Ore is not a party to the transaction between you and Transak (or its partners). We do not guarantee or assume responsibility for the performance of Transak or any third party. All transactions, including payment processing, fraud checks, KYC/AML verification, approval or rejection of transactions, exchange of fiat for crypto, and delivery of crypto to your provided wallet address, are solely between you and Transak (and/or Transak’s banking partners or liquidity providers). Bitcoin Ore has no ability to influence or control the outcome of your transaction. For example, we cannot control whether your credit/debit card or bank transfer is successful, whether Transak approves your identity verification, or when the cryptocurrency is delivered to your wallet.
• KYC/AML and Identity Verification: You acknowledge that Transak is responsible for all Know-Your-Customer (KYC) and Anti-Money Laundering (AML) compliance for transactions initiated through our site. You will likely be required to provide personal identification information (such as name, address, date of birth, government ID, selfies, etc.) and possibly financial information (such as payment card details or bank account information) directly to Transak in order to buy cryptocurrency. Bitcoin Ore does not collect or process this information (see Privacy Policy). We make no representations about the KYC/AML process – such processes are mandated by law and by Transak’s internal policies. If you fail to pass KYC/AML checks or refuse to provide requested information, Transak will not complete the transaction, and you will not be able to use the Service. Bitcoin Ore is not liable for any denial of service by Transak due to KYC/AML requirements or compliance issues.
• No Custody or Wallet Services: Bitcoin Ore does not provide you with a cryptocurrency wallet. You are required to provide your own external crypto wallet address to receive the Bitcoin you purchase via Transak. Ensure that the wallet address you provide is accurate and under your control. We are not responsible for any loss if you provide an incorrect or incompatible wallet address (e.g., an address for the wrong cryptocurrency or network). Likewise, Bitcoin Ore does not custody your purchased assets at any time; any crypto delivered goes directly from Transak’s partner to your provided wallet.
• Transaction Execution and Disputes: Once you enter your details and submit a purchase request via Transak’s interface, any transaction confirmations, delays, failures, or disputes are strictly between you and Transak. Bitcoin Ore does not offer refunds, cancellations, or customer support for transaction issues (such as failed payments, delayed crypto delivery, or incorrect amounts) beyond what Transak provides. If you encounter any problem with the payment (e.g., card declined, bank transfer not received) or with the crypto delivery (e.g., you haven’t received funds to your wallet, or received the wrong amount), you must contact Transak’s customer support to resolve the issue. Transak’s policies on refunds, error resolution, or reversals (if any) will apply. Bitcoin Ore disclaims any liability for transaction problems or losses – see Section 9 on Disclaimers.
• Third-Party Links: Our website may provide links or references to other third-party exchanges, wallets, or information sites as a convenience. These are provided for informational purposes only. Bitcoin Ore does not endorse or assume responsibility for any third-party websites or services. If you click any external links or engage with any third-party content, you do so at your own risk, and the third party’s terms and privacy policy will govern your use of their services. We are not liable for the content or practices of any third-party websites.

5. User Obligations and Prohibited Activities

By using Bitcoin Ore, you agree to the following obligations and rules of conduct:

• Provide Accurate Information: You must provide true, current, and complete information when using the Service or when prompted by Transak. This includes ensuring that all details you enter (such as your identity details for KYC, your payment information, and your cryptocurrency wallet address) are correct. User errors in providing information are solely your responsibility. For example, if you mistype your wallet address and the crypto is sent to the wrong address or an incompatible network, you may permanently lose your funds; neither Bitcoin Ore nor Transak is responsible for such loss.

• Use for Lawful Purposes Only: You may only use Bitcoin Ore and the on-ramp services for legitimate, lawful purposes. You agree not to use the Service:

  • For any illegal, fraudulent, or unauthorized activity, including money laundering, terrorist financing, tax evasion, Ponzi or pyramid schemes, or other financial crimes.
  • In violation of any export control or sanctions law or to transact with any prohibited persons or entities.
  • To purchase cryptocurrency with funds derived from illegal activities or to facilitate any criminal activity.
  • In any manner that could interfere with, disrupt, or impair the security, functionality, or performance of the Service or the underlying blockchain networks.

• No Circumvention or Abuse: You will not attempt to circumvent any security measures or usage limits of Bitcoin Ore or the Transak service. This includes not using any automated scripts, robots, scrapers, or other technological means to access or use the Service in ways not intended, and not attempting to bypass any identity verification or transactional limits put in place by Transak.

• No Misrepresentation: You agree not to impersonate any person or entity, or misrepresent your affiliation with a person or entity, when using the Service. You must use your own identity and payment methods that belong to you. Using stolen identities, false information, or payment instruments not lawfully owned by you is strictly prohibited.

• Responsibility for Wallet and Security: You are solely responsible for maintaining the security of your crypto wallet and any accounts you hold with third-party providers. Keep your wallet private keys, recovery phrases, passwords, and authentication measures secure. Bitcoin Ore has no ability to recover cryptocurrencies if you lose access to your wallet or if your wallet is compromised. Similarly, you are responsible for securing your devices and network when using our Service.

• Prohibited Content: You will not upload, submit, or transmit any content through Bitcoin Ore that is malicious or harmful, such as viruses, malware, or any other code that could harm the Service or other users. You also agree not to use our Service to harass, defraud, or deceive any person.

• Compliance with Third-Party Rules: You agree to comply with all terms of Transak and any other third-party service you access through Bitcoin Ore. This includes any acceptable use policies and transactional limits those services impose. If Transak or another provider bans you or restricts your access for violation of their rules, you must not attempt to use Bitcoin Ore to circumvent that ban.

• Monitoring and Enforcement: We reserve the right (but have no obligation) to monitor use of the Service for compliance with these Terms. If we discover or suspect, in our sole discretion, that you have violated these Terms or engaged in any improper or illegal activity, we may take any action we deem appropriate, including terminating or suspending your access to Bitcoin Ore, reporting your conduct to law enforcement or affected third parties, and pursuing any other legal remedies available. You acknowledge that Bitcoin Ore has the right to cooperate with law enforcement or regulatory authorities (including by disclosing your identity or other information, to the extent we have it) in case of investigations of potential wrongdoing.

6. Financial Disclaimer and Assumption of Risk

Using Bitcoin Ore to purchase cryptocurrency involves significant risks. By using our Service, you expressly acknowledge and assume the following risks and disclaimers:

• Volatility of Cryptocurrency: Cryptocurrencies like Bitcoin are highly volatile. Their values can fluctuate dramatically over short periods of time. The price you pay for Bitcoin is determined at the time of your transaction by the third-party provider (Transak) based on market rates. Bitcoin Ore has no control over market prices. You understand that the value of Bitcoin may rise or fall after your purchase, and you may lose some or all of the fiat currency value you spent. We are not liable for any losses resulting from changes in cryptocurrency prices or exchange rates. All trading decisions are made at your own risk.
• No Investment Advice: Bitcoin Ore does not provide investment or trading advice. Any information on our website (such as cryptocurrency prices, news, or explanatory content) is for general informational purposes only and is not intended to be financial advice, recommendation, or endorsement of any digital asset. You are solely responsible for evaluating the merits and risks of any transaction and for determining the suitability of cryptocurrency as an investment for your situation. If you need financial, legal, or tax advice, you should consult qualified professionals.
• Blockchain and Technical Risks: Cryptocurrency transactions depend on decentralized blockchain networks, which are outside of our control. Blockchain transactions may be delayed, lost, or otherwise fail due to technical reasons. When you buy Bitcoin via Transak, the crypto is delivered by broadcasting a transaction on the Bitcoin (or relevant) network. Network congestion, high transaction fees, node failures, or other blockchain issues might significantly delay or prevent your crypto from arriving in your wallet. You acknowledge that blockchain operations can be unpredictable: transactions might remain unconfirmed for extended periods or may never confirm if, for example, the transaction fee was insufficient. Bitcoin Ore and Transak have no ability to reverse a blockchain transaction once it is broadcast. You assume all risk for such technical issues, and we disclaim liability for any delays or failures in blockchain confirmations.
• Irreversibility and Finality: Cryptocurrency transactions are typically irreversible. Once a transaction is executed on the blockchain, it generally cannot be canceled or reversed. This means if you make a mistake (e.g., entering the wrong wallet address or sending funds to a type of wallet that does not support the asset), you may not be able to recover your funds. Bitcoin Ore will not be able to assist you in reversing or refunding a crypto transfer that has been completed on the blockchain. Any possibility of a remedy would depend on Transak’s policies or the cooperation of the recipient of your funds, which is outside our control.
• Payment Failures and Banking Risks: Purchasing cryptocurrency through Transak involves moving fiat money (e.g., via credit/debit card, bank transfer, etc.). These traditional payment systems carry their own risks. Payments can fail (for instance, your bank may decline the charge, or your card issuer might flag the transaction). There may also be delays in settlement or holds on funds by your bank. Bitcoin Ore is not responsible for any issues or losses arising from the traditional payment process, such as overdraft fees, late fees, chargebacks, or fraud in your bank account or card. Any such issues must be resolved between you, Transak, and the payment provider (e.g., your bank or card issuer).
• Third-Party Reliability: You acknowledge that the successful completion of your crypto purchase depends on third parties (Transak and its banking/liquidity partners). While Bitcoin Ore aims to partner with reputable providers, we do not guarantee the performance, availability, or suitability of any third-party service. There is a risk that Transak or its partners could experience outages, hackings, insolvency, or other events that affect your transaction. For example, Transak might suspend operations in your region, or their partner exchange might not have liquidity to fulfill your order. Bitcoin Ore is not liable for any losses or inability to purchase cryptocurrency due to third-party actions or service disruptions.
• Regulatory and Legal Risks: Cryptocurrency regulations vary by jurisdiction and are continually evolving. By using our Service, you are responsible for understanding and complying with any laws or regulations applicable to you, including tax reporting obligations or foreign exchange regulations. Governments may restrict, tax, or outlaw cryptocurrency transactions at any time, and such actions could impact your ability to use our Service or the value of the assets. Bitcoin Ore makes no representations or warranties about the legality of cryptocurrency in your jurisdiction and disclaims any liability for legal consequences you may face from using the Service. If you are uncertain about the legal status of cryptocurrency in your location, do not use the Service.
• No Guarantee of Availability: We do not guarantee that any particular cryptocurrency or payment method will be available or supported at all times. Transak’s available fiat currencies, supported banks/cards, and deliverable cryptocurrencies can change without notice. Additionally, Bitcoin Ore or Transak may refuse to process any transaction if it suspects fraud, illegal activity, or violation of these Terms or Transak’s terms. You accept that your ability to buy crypto via our Service is not guaranteed and may be limited or discontinued at any time, without liability to us.

By proceeding with using Bitcoin Ore, you acknowledge that you have considered and accept the above risks. You agree that Bitcoin Ore is not responsible for any damages or losses you may incur due to these inherent risks of cryptocurrency transactions.

7. Disclaimer of Warranties

Bitcoin Ore is provided to you “AS IS” and “AS AVAILABLE,” without any warranty or guarantee of any kind, either express or implied. To the maximum extent permitted under applicable law, the Company (including its owners, members, directors, officers, employees, and agents) disclaims all warranties and representations, express or implied, related to the Service. This includes, but is not limited to:

• No Warranty of Accuracy: We do not warrant that any information provided on our website (including cryptocurrency prices, availability, or descriptions) is complete, accurate, up-to-date, or error-free. Content on Bitcoin Ore may contain technical or typographical errors, and we do not guarantee its reliability or suitability for your needs.
• No Warranty of Functionality or Availability: We do not guarantee that the Service (or any part of it) will be available at all times, uninterrupted, or free from defects. Downtime, maintenance, or technical issues may occur. Bitcoin Ore is not responsible for any interference, delays, or failures in operation resulting from factors such as internet connectivity, power outages, cyber-attacks, or issues with third-party services (including Transak). You assume the risk of any such interruptions.
• No Warranty of Fitness or Merchantability: We expressly disclaim any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. For example, we make no warranty that the Service is suitable for your specific objectives or that buying cryptocurrency through our platform will meet your expectations or achieve any financial goal. You bear the responsibility for evaluating the Service’s utility for you.
• No Warranty of Security: While we strive to implement reasonable security measures, we do not warrant that the Service will be secure or free from vulnerabilities, viruses, or other harmful components. You understand that any data transmitted to or from our site could potentially be intercepted or compromised, despite our efforts. Use the Service at your own risk as to security.
• Third-Party Services “As-Is”: Any third-party services accessed via Bitcoin Ore (such as Transak’s on-ramp widget) are provided solely under the responsibility of those third parties. We make no warranty or representation regarding any third-party service, including its availability, quality, legality, or performance. Bitcoin Ore does not warrant that Transak’s service (or any other third-party service) will function without error or delay, or that it will ultimately fulfill your transaction to your satisfaction. Any warranties that may be provided by Transak are between you and Transak; Bitcoin Ore provides no such warranty.
• No Other Warranties: No advice or information (whether oral or written) obtained from Bitcoin Ore or through the Service shall create any warranty not expressly stated in these Terms. You acknowledge that you have not relied on any warranty or representation made by the Company or its representatives except as specifically set forth in these Terms.

Some jurisdictions do not allow the exclusion of certain warranties. If applicable law requires a warranty despite these Terms, then such warranty is provided only to the minimum extent required by law and limited (at our option) to either re-supplying the Service or refunding any fees you paid to us for the portion of Service that is non-compliant (if applicable). However, since Bitcoin Ore does not charge you a direct fee for use of our referral Service, there may be no remedy available through re-supply or refund. In jurisdictions where disclaimers of warranties are not fully permitted, you may have legal rights in addition to those stated here, but our liability will be limited to the fullest extent permitted by law (see Section 8 below).

8. Limitation of Liability

To the fullest extent permitted by applicable law, Bitcoin Ore and its parent company, affiliates, owners (members), officers, directors, employees, contractors, agents, partners, and licensors shall not be liable for any damages arising out of or related to your use of (or inability to use) the Service, regardless of the theory of liability (contract, tort, negligence, strict liability, statutory or otherwise). This limitation of liability applies to all types of damages, including but not limited to:

• Indirect or Consequential Losses: We will not be liable for any indirect, incidental, special, consequential, or punitive damages. This includes, for example, damages for lost profits, lost revenue, lost opportunity, loss of data, loss of cryptocurrency or fiat funds, business interruption, or any other intangible losses, even if we have been advised of the possibility of such damages.
• Transaction-Related Losses: Without limiting the above, Bitcoin Ore is not liable for any loss or damage arising from: cryptocurrency price fluctuations; delays, failures, or errors in processing transactions; technical issues with blockchain networks; failed bank payments or chargebacks; unauthorized access to your accounts; or any errors or omissions on the part of Transak or other third-party service providers. Any financial loss you incur in the course of buying or attempting to buy cryptocurrency via our Service is solely your responsibility.
• User Errors or Misuse: We have no liability for mistakes you make, such as incorrect input of data, sending funds to wrong addresses, or mishandling of your wallet or account credentials. Similarly, if you violate these Terms or any applicable law, you will be solely responsible for the consequences, and Bitcoin Ore will not be responsible for any resulting harm to you or any third party.
• Maximum Aggregate Liability: In no event shall Bitcoin Ore’s total cumulative liability to you for any and all claims arising from or relating to the Service or these Terms exceed the amount of USD $100.00 (one hundred U.S. dollars) or the equivalent in your local currency. If applicable law does not allow the limitation of liability to a certain amount, and if $100 is deemed insufficient under law for any required minimum remedy, then our liability shall be limited to the smallest amount permitted by law. You agree that this cap on liability is reasonable given that Bitcoin Ore is providing the Service free of charge (we earn revenue only via third-party commissions, not from any direct payment by users).
• Exceptions: The limitations in this section apply to the maximum extent permitted by law. However, we do not exclude or limit our liability to you for any liability that cannot be excluded by law. For example, some jurisdictions do not allow the exclusion of liability for certain types of harm, such as liability for death or personal injury caused by gross negligence or willful misconduct, or liability for fraud. Nothing in these Terms is intended to exclude liability in those circumstances to the extent the law prohibits such exclusion. If you are using the Service as a consumer in a jurisdiction that provides you mandatory legal rights, this section does not limit those rights where it is prohibited from doing so.

Important: You acknowledge and agree that the disclaimers and limitations of liability in Sections 7 and 8 are fundamental elements of the agreement between Bitcoin Ore and you. Bitcoin Ore would not be able to provide the Service on an economically feasible basis without such limitations. If you do not agree to these limitations, you must not use the Service.

9. Indemnification

You agree to indemnify, defend, and hold harmless Bitcoin Ore, its parent company or LLC, and its and their respective owners, members, officers, directors, employees, contractors, agents, affiliates, and partners (collectively, the “Indemnified Parties”) from and against any and all claims, liabilities, losses, damages, expenses, and costs (including reasonable attorneys’ fees) that arise out of or are related to:

• Your Violation of These Terms: Any breach by you of these Terms or of any other agreement you have with Bitcoin Ore (including any usage rules or policies referenced in these Terms).
• Your Violation of Law or Rights: Your violation of any applicable law, regulation, or the rights of any third party in connection with your use of the Service. This includes any allegation that any content or information you transmit via our Service infringes or misappropriates the intellectual property, privacy, or other rights of a third party.
• Your Use of the Service: Your use or misuse of Bitcoin Ore, including any transactions you initiate via the Service. For example, you will indemnify the Indemnified Parties for any claims or losses that result from your fraudulent acts, your use of the Service to conduct illegal activities, or your failure to secure your account credentials or wallet resulting in unauthorized transactions.
• Disputes with Third Parties: Any dispute between you and any third party (such as Transak or a payment provider) arising from your use of Bitcoin Ore. We are not responsible for resolving such disputes, but if any Indemnified Party incurs costs or liabilities as a result of your dispute with a third party (for instance, if a financial institution or government agency brings a claim against us due to your conduct), you will hold us harmless and cover those costs.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. In that event, you agree to cooperate fully with our defense of such claim. You shall not settle any claim that involves or imposes any obligation on any of the Indemnified Parties (other than monetary obligations for which you are fully responsible) without our prior written consent. This indemnification obligation will survive any termination of your relationship with Bitcoin Ore or your use of the Service.

10. Dispute Resolution and Arbitration

Please read this section carefully, as it affects your legal rights. It provides for resolution of disputes through binding arbitration on an individual basis, rather than jury trials or class actions. This provision is intended to be interpreted broadly to encompass all disputes or claims arising out of or relating to your use of the Service or these Terms.

• Initial Dispute Resolution: Most concerns can be resolved quickly by contacting us at our support email (see Section 14). You agree to try in good faith to settle any dispute, claim, or controversy informally by contacting Bitcoin Ore and providing a written description of your issue and requested relief. We will similarly engage in good faith efforts to resolve the dispute informally. If a resolution is not reached within 30 days from the time you or we notify the other of a dispute, either party may then proceed to the arbitration step below.
• Binding Arbitration: Any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Service that cannot be resolved informally shall be resolved by binding arbitration on an individual basis. You and Bitcoin Ore agree to waive the right to a trial by jury or to participate in a class action or representative proceeding for the disputes covered by this arbitration agreement. This agreement to arbitrate is governed by the U.S. Federal Arbitration Act (FAA), and evidences a transaction in interstate commerce. Arbitration will be administered by a neutral arbitration provider such as the American Arbitration Association (AAA) (or a comparable established arbitration organization if AAA is unavailable), under the provider’s Consumer Arbitration Rules (or the equivalent applicable rules) in effect at the time the arbitration is initiated, except as modified herein.
• Arbitration Procedure: To initiate arbitration, the party seeking arbitration must send a written demand for arbitration to the other party. The arbitration will be conducted by a single, neutral arbitrator. The seat or location of arbitration shall be in the United States. You may choose to have the arbitration conducted by telephone, video conference, based on written submissions, or in person in the city closest to your residence where the provider conducts hearings, as mutually agreed. The arbitrator will apply the governing law stated in these Terms. The arbitrator has the authority to grant any relief that a court of competent jurisdiction could award, including the authority to determine the arbitrability of the dispute (i.e., whether a particular claim is subject to arbitration) except as limited by law. The arbitrator will provide a reasoned written decision if one of the parties requests it. Judgment on the arbitration award may be entered in any court having jurisdiction thereof.
• Class Action Waiver: You and Bitcoin Ore agree that all claims and disputes will be arbitrated or litigated on an individual basis only. You and Bitcoin Ore waive any right to participate in a class action, class arbitration, or other representative proceeding (whether as a class representative or class member) for any dispute arising out of or relating to the Service or these Terms. The arbitrator shall have no authority to consolidate or join the claims of different individuals into one proceeding, nor to hear any arbitration as a class or representative action. If at any time this class action waiver is found to be unenforceable with respect to a particular claim or request for relief (such as a public injunction), and after final appeal any such determination stands, then that claim or request for relief (and only that claim or request) shall be severed from arbitration and may proceed in court, with the remaining claims subject to arbitration.
• Exceptions: Notwithstanding the above, either party may choose to pursue a claim in small claims court (or an equivalent court for minor disputes) for eligible disputes or if the matter falls within that court’s jurisdiction, as long as the claim remains on an individual (non-class) basis. In addition, nothing in this arbitration agreement will be deemed to preclude Bitcoin Ore from seeking injunctive relief or other equitable remedy in a court of competent jurisdiction to prevent (or enjoin) any unauthorized use or abuse of the Service, infringement of intellectual property, or violation of law that is reasonably expected to cause immediate and irreparable harm. Such actions shall not be subject to arbitration.
• Opt-Out Right: You have the right to opt out of this arbitration agreement. If you do not agree to arbitrate disputes with Bitcoin Ore, you must notify us in writing within 30 days of first accepting these Terms. The opt-out notice must be emailed to us at our contact email (see Section 14) or mailed to our business mailing address (if provided), and must include your name, the email address associated with your use of the Service (if any), and a clear statement that you wish to opt out of arbitration. Opting out of this arbitration agreement will not affect any other provisions of these Terms, including, for example, the governing law or choice of forum provisions below. If you do not opt out within 30 days of your first acceptance of these Terms, you will be deemed to have knowingly and intentionally waived your right to litigate disputes in court (except for small claims court as noted above) and to participate in a class proceeding.
• Costs of Arbitration: Each party is responsible for paying any filing, administrative, and arbitrator fees in accordance with the arbitration provider’s rules, except that Bitcoin Ore will pay those fees (excluding attorneys’ fees) if the claims you bring against us are for less than $10,000 and are non-frivolous (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)). We will not seek attorneys’ fees from you in arbitration unless the arbitrator determines that your claims are frivolous or brought in bad faith.
• Confidentiality: The arbitration proceedings and any award shall be confidential, except to the extent necessary to enforce the award or as required by law. You and we agree not to disclose any information about the existence of the dispute, the arbitration proceedings, or the outcome, except as may be required in litigation to enforce the award or by applicable disclosure laws.
• Severability of Arbitration Provisions: If any portion of this arbitration agreement (other than the class action waiver) is found unenforceable or unlawful, the unenforceable portion shall be severed and the remaining provisions shall continue in full force and effect. If the class action waiver in this Section is found to be unenforceable, and after exhaustion of all appeals the waiver cannot be enforced, then the entirety of this arbitration agreement shall be null and void, and in that case the parties agree that exclusive jurisdiction and venue described in Section 11 (Governing Law and Jurisdiction) shall govern any action arising out of or related to these Terms.

BY AGREEING TO THESE TERMS, YOU ACKNOWLEDGE THAT YOU UNDERSTAND AND AGREE TO THIS ARBITRATION AGREEMENT. You are giving up the right to have your dispute heard in court (except for small claims matters or injunctive relief as provided) and the right to a trial by jury, and you are giving up any ability to pursue or participate in a class or representative action. This arbitration provision shall survive any termination of these Terms or your access to the Service.

11. Governing Law and Jurisdiction

These Terms and your use of the Service, and any dispute arising out of or relating thereto (whether in contract, tort, or otherwise), shall be governed by and construed in accordance with the laws of the State of New Mexico, USA, except to the extent superseded by U.S. federal law (including the Federal Arbitration Act for the arbitration agreement above) or other applicable international laws. This governing law applies regardless of your location or whether you reside in the U.S. or elsewhere, provided that if you are a consumer in a jurisdiction that requires application of the law of your country of residence for certain consumer disputes, nothing in these Terms will deprive you of any protection afforded to you by such mandatory provisions of law.

Subject to the arbitration agreement in Section 10, you and Bitcoin Ore agree that any judicial proceedings (including if you opt out of arbitration or if the arbitration agreement is deemed unenforceable) will be brought in the state or federal courts located in the State of New Mexico, USA, unless otherwise required by a law of your jurisdiction. Both you and the Company consent to the exclusive jurisdiction and venue of such courts and waive any objections to personal jurisdiction or venue in those courts, including any defense of forum non conveniens. However, we retain the right to seek injunctive or other equitable relief in any jurisdiction to enforce these Terms or prevent an infringement of rights (as noted in the arbitration section).

International Use: We intend for our Service to be accessible globally. However, we make no representations that the Service is appropriate or available for use in your specific location. Those who access or use Bitcoin Ore from jurisdictions outside of the United States do so at their own risk and are responsible for compliance with local laws. Depending on your country of residence, you may have additional rights or remedies under local law, and these Terms are not intended to limit or exclude any such mandatory legal rights.

12. Intellectual Property Rights

All content and materials available on the Bitcoin Ore website, including but not limited to text, logos, graphics, software, design elements, images, and the compilation and arrangement thereof, are the intellectual property of Bitcoin Ore or its licensors and are protected by copyright, trademark, and other intellectual property laws.

• License to Use Site: Bitcoin Ore grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service and its content for your personal, non-commercial use, strictly in accordance with these Terms. You may not reproduce, distribute, publicly display, create derivative works of, reverse engineer, or otherwise exploit any portion of the Service or its content without our prior written consent, except as allowed by law (such as brief quotations under fair use).
• Trademarks: “Bitcoin Ore” and all associated logos, names, or slogans are trademarks or service marks of the Company. You are not permitted to use any Bitcoin Ore trademarks without our prior written approval. All third-party product names, company names, and logos mentioned on our website (for example, Transak’s name or other third-party trademarks) are the property of their respective owners and may only be used with permission from those owners. Bitcoin Ore’s reference to third-party trademarks on the site is for identification purposes only and does not imply endorsement or affiliation.
• User Feedback: If you provide us with any feedback, suggestions, ideas, or other information or material regarding Bitcoin Ore (“Feedback”), you hereby grant the Company a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sublicensable license to use and exploit that Feedback for any purpose, without any obligation to compensate you. We may incorporate Feedback into our Service or otherwise use it at our discretion. Do not send us Feedback if you expect to be paid or want to continue to own or claim rights in it; any Feedback you provide is entirely voluntary and will not be confidential.
• Reservation of Rights: All rights not expressly granted to you in these Terms are reserved by Bitcoin Ore. No implied licenses are granted. We may terminate the limited license granted to you at any time if you violate these Terms or for any other reason at our discretion.

13. Changes to the Terms

We may, from time to time, update or modify these Terms. If we make material changes, we will provide reasonable notice of such changes, such as by posting a notice on our website, updating the “Last Updated” date at the top of the Terms, or by other means we deem appropriate. It is your responsibility to review these Terms periodically for any changes.

By continuing to use Bitcoin Ore after any modifications to these Terms become effective, you agree to be bound by the revised Terms. If you do not agree to the updated Terms, you must stop using the Service. Any amended Terms will supersede all previous versions. No change or update to these Terms will apply to a dispute of which we had actual notice before the date of the change.

14. Miscellaneous Provisions

• Entire Agreement: These Terms (along with any other policies or documents expressly incorporated by reference, including the Bitcoin Ore Privacy Policy) constitute the entire agreement between you and the Company regarding your use of the Service, and supersede any prior or contemporaneous agreements, communications, and proposals (whether oral or written) between the parties relating to the Service. You acknowledge that you have not relied on any representation, warranty, or promise not expressly set out in these Terms.
• Severability: If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court or other tribunal of competent jurisdiction, that provision shall be enforced to the maximum extent permissible and the remaining provisions of these Terms will remain in full force and effect. The invalid or unenforceable provision will be deemed modified to the least degree necessary to remedy the invalidity or unenforceability, while preserving as much of the intent of the original provision as possible.
• No Waiver: Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of that right or provision, nor shall any single or partial exercise of any right preclude any further exercise of that right or any other right. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of Bitcoin Ore.
• Assignment: You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. We may freely assign or transfer these Terms (in whole or in part) as well as any rights or obligations hereunder to any party at any time without notice, including, without limitation, in connection with a merger, acquisition, corporate reorganization, or sale of assets, or by operation of law. These Terms shall be binding upon and inure to the benefit of the parties and their permitted successors and assigns.
• Relationship of Parties: You and Bitcoin Ore are independent contractors. These Terms do not create any agency, partnership, joint venture, or fiduciary relationship between the parties. You have no authority to bind or obligate the Company in any way.
• Headings: Section titles or headings in these Terms are for convenience only and have no legal or contractual effect.
• Language: These Terms may be provided in languages other than English for convenience and local requirements. In case of conflicts or discrepancies between the English version and any non-English version, the English version shall prevail to the extent not prohibited by local law in your jurisdiction.

15. Contact Information

If you have any questions, concerns, or feedback about these Terms or the Bitcoin Ore Service, please contact us at:

Email: support@bitcoinore.com

We will attempt to respond to all inquiries within a reasonable timeframe. If you are contacting us to formally dispute any part of these Terms or to opt out of arbitration, please include the phrase “Legal Dispute” or “Arbitration Opt-Out” (as applicable) in the subject line of your email, and provide a detailed description of your concern along with your contact information.